NESTA LEISURE TOURS & TRAVELS
Privacy Policy
YOUR JOURNEY. YOUR PRIVACY. OUR PROMISE.
Nesta Leisure Tours & Travels is committed to maintaining the privacy of personal information that you provide to us when using our website. This Privacy Policy describes how we treat personal information received about you when you visit – https://nestaleisuretours.com We may make content or services from other websites — including partner and affiliated sites — available to you via links on our website. Those external websites are not subject to this Privacy Policy. We recommend that you review the privacy policy at each such website to determine how that site protects your privacy.
OUR PRIVACY PROMISE TO YOU
• While information is the foundation of our ability to provide superior travel experiences, our most important asset is our clients’ trust. Keeping client information secure — and using it only as our clients would want us to — is a top priority for everyone at Nesta Leisure Tours & Travels.
• We will safeguard, according to strict standards of security and confidentiality, any information our clients share with us.
• We will limit the collection and use of client information to the minimum required to deliver superior service — including advising clients about our tours, bespoke itineraries, curated experiences, and exclusive travel opportunities.
• We will permit only authorised team members, trained in the proper handling of client information, to access that data. Any team member who violates our Privacy Promise will be subject to our standard disciplinary procedures.
• We will not disclose client information to any external organisation unless we have previously informed you through disclosures or agreements, or are required to do so by law.
• We will always maintain control over the confidentiality of our client information. We may, however, share information with reputable travel partners and service providers when a client has expressed interest in their services. Please note that this Privacy Policy does not govern those third parties’ independent use of your information.
• Whenever we engage other organisations to provide support services on our behalf, we require them to conform to our privacy standards and permit us to audit them for compliance.
• We will keep client files complete, up-to-date, and accurate. We will inform our clients how and where to access their information (except where prohibited by law), and how to notify us of any errors, which we will promptly correct.
Information We Collect
General: When you register, make an enquiry, or book a travel experience, we may collect
personally identifiable information including your name, address, telephone number, email address, passport and identification details, nationality, and travel preferences. We do not knowingly collect personal information from children under the age of 13. If a user is under 18, consent from a parent or legal guardian is required before any personal information may be provided to us.
Website Usage Information: We automatically collect IP addresses and website usage information when you visit our site. This data helps us evaluate how visitors and clients use and navigate our website — including the number and frequency of visitors to each page, the duration of visits, and the features most commonly engaged with. This information is used in aggregate form to improve our services.
How We Use Information Collected
We may use the information we collect in the following ways:
- • For the specific purposes for which you provided the information, including processing bookings, managing itineraries, and delivering travel services.
- • To send email communications about our new and existing tour packages, destination updates, exclusive offers, and relevant travel information — or to otherwise contact you in connection with your enquiry or booking.
- • To enhance existing features and develop new services, products, and personalised travel experiences that reflect your preferences and interests.
- • To personalise the content and destination recommendations you and others see, based on personal characteristics, travel history, and expressed preferences.
- • To combine information collected across our website and service channels, in order to gain a more complete picture of our clients' needs and improve our offering accordingly.
- • To enforce our Terms & Conditions where necessary — for example, to protect our intellectual property — or to disclose information where required in good faith by applicable law.
Cookies
We employ cookie technology to help visitors and clients navigate our website efficiently and enjoy a seamless experience. When you visit our website or make use of key features, we may pass cookies to your computer or device. A cookie is a string of information sent by a website and stored on your device’s hard drive or temporarily in memory.
Cookies allow us to remember your preferences, maintain session continuity across pages, and personalise your browsing experience on return visits. They also help us understand how our website is used so we can continue to improve it.
You may manage or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality and personalisation of your experience on our website.
Security
The personally identifiable information we collect about you is stored on limited-access, secured servers. We maintain robust technical and organisational safeguards — including restricted staff access, and regular security reviews — to protect the integrity and confidentiality of these servers and the personal information they hold.
All team members who handle client data are trained in data security best practices and are bound by strict confidentiality obligations. Access to personal data is granted solely on a need-to-know basis in the performance of legitimate business functions.
Internet-Based Transfers
Given that the Internet is a global environment, using it to collect and process personal data
necessarily involves the international transmission of information across borders. Therefore, by browsing www.nestaleisure.com and communicating electronically with us, you
acknowledge and agree to our processing of your personal data in this manner, in accordance
with applicable data protection legislation.
Where personal data is transferred outside your country of residence, we take appropriate steps to ensure that such transfers are conducted lawfully and that your information remains protected to a standard consistent with this Privacy Policy.
Policy Modifications
We may revise this Privacy Policy from time to time to reflect changes in applicable law, industry standards, or the nature of our services. Any updates will be posted on this page, so we encourage you to check back periodically.
Please be assured that if this Privacy Policy changes in the future, we will not use the personal information you have provided to us in a manner that is materially inconsistent with this Policy, without your prior consent. The effective date at the top of this page indicates when the most recent revision was made.
Comments & Questions
If you have any questions, comments, or concerns about our Privacy Policy or the manner in which we handle your personal information, we warmly invite you to reach out to our dedicated client care team. We are committed to addressing all enquiries promptly and transparently.
